Carzio Group Ltd

1. Who We Are

Carzio Group Ltd (company number 17145203), registered at 1 Ashfield House, Ashfield Road, Cheadle, SK8 1BB, is the data controller for personal information collected through this website and our dealership operations.

2. What Data We Collect

Name, email address, and phone number (from enquiry and contact forms)
Vehicle details you provide when requesting a valuation or part exchange
Finance application information submitted through our website
Technical data such as IP address, browser type, and pages visited
Communications you send to us by email, phone, or via the website

3. How We Use Your Data

To respond to your enquiries and provide information about vehicles
To process finance applications and liaise with finance providers
To provide valuations for vehicles you wish to sell or part exchange
To comply with our legal and regulatory obligations
To improve our website and services

4. Legal Basis for Processing

We process your data on the basis of: your consent (enquiry forms), the performance of a contract (vehicle purchase, finance), compliance with a legal obligation, and our legitimate interests in running our business.

5. Data Sharing

We do not sell your personal data. We may share it with:

Finance providers and lenders for the purpose of processing applications
HPI and vehicle history check providers
Our website hosting and technical service providers
HMRC and other regulatory bodies where legally required

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal obligations. Enquiry data is typically retained for 2 years. Vehicle transaction records are retained for 7 years in accordance with HMRC requirements.

7. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Rectify inaccurate data
Erasure of your data in certain circumstances
Object to processing or request restriction of processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at admin@carzio.uk.

8. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

← Back to home

Privacy Policy